HealthTek Solutions, a healthcare technology consulting company headquartered in Norfolk, Virginia, implemented a very successful Intranet using Instant Intranet Builder. The Intranet filled a strategic need for improved communication with a far-flung network of consultants.

HealthTek provides technology services ranging from minor troubleshooting to major system integration and enhancement in areas such as Telemedicine, HIPAA, needs analysis and planning, programming, training, database administration, and document imaging. HealthTek serves community hospitals, integrated delivery networks (IDNs), teaching hospitals, physician groups, and software vendors nationwide.

HealthTek is proud of its 93% employee retention rate, an impressive rate for a company whose consultants are all over the country. Keeping up with the company's growing success meant the need for better forms of communication and information delivery within the company, and providing an Intranet has been one key solution.

Implementing the Intranet using Instant Intranet Builder (IIB) was, according to Nichole Anderson, Network Administrator at HealthTek, "a very smooth process".  Nicole purchased IIB and learned it herself, and then with a two-member team, she developed the production Intranet.

Communication improvements using IIB were evident. "70% of our employees are remote users, so using the IIB Chat Module was especially helpful", cites Nichole. "It bridges the communication gap. Our CEO logs in for an hour a week and answers any question that any employee might have during that time. HR does the same thing, a couple of times a week and lets the employees know that they are there."

Another feature that she found helpful was the built-in Help Desk "ITS", for tracking computer systems issues. She also appreciates the fact that all pages built with IIB have the same look and feel. "It's [IIB] is so navigable, because all the links are there ... and it streamlines the design, because it has the look and feel that one page flows smoothly into the other."

When asked if the Intranet was a success, Nichole expressed a resounding yes. She added, "Tech Support was wonderful, excellent. We are very satisfied with them. Any issue we have encountered was addressed and corrected on the same day we called Technical Support..."

The easy implementation, our dedicated support staff, and the many other benefits associated with Instant Intranet Builder make it the Intranet tool of choice!

For more information on how you can put Instant Intranet Builder to work for you, please call us at toll free @ 765.497.8848 or send an e-mail to IIB@passageways.com.